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Ergocentric - Orderline and Customer Service Team
Shopping wtih Ergocentric
Found what you are looking for or need advice?
Delivery
Installation
CAD Planning
Lease Purchase
Shipping and Handling
Delivery Lead-Times
Back Orders
Tax Charges
Product Guarantees
Pay By Cheque

Ergocentric - Orderline and Customer Service Team

Monday to Friday 9:00 to 17:00 (except UK Bank Holidays) - Please contact 01904 738788

Placing an Order - you can order 24 hours a day 365 days a year from the web site, www.ergocentric.co.uk

Delivery lead-times - Between 1-20 days subject to product and quantity and whether delivery and installation is required. All orders will receive an order confirmation by either fax or email. Every individual product quotes it's standard lead-time at point of order If delivery and installation is selected for desking/storage, the leadtime will be quoted on the order confirmation

Delivery is FREE to U.K. Mainland between Monday and Friday, 08.30-17.30. a.m or p.m deliveries or weekend delivery/installations can be organised at an additional charge. Please call for details on 01904 738788

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Shopping with Ergocentric

It is very easy to find what you want with Ergocentric. Visit our online shop for orthopaedic posture seating, height adjustable desking and ergonomic accessories, where you will see a price, a product picture & description and full range of features and benefits. Simply choose the product category, add an item and quantity to your cart and then pay for your goods using our secure payment site. It is also possible to pay by cheque and goods will be dispatched on clearance of the funds.

We also offer other suggested associated products which you may not have thought of. If you are looking for something else not shown on our website, let us know.

We accept payment by Credit or Debit card and also cheque, prior to order dispatch for U.K. customers. Cards accepted include Visa, Delta, Switch and Solo

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Found what you are looking for or need advice?

Please call our UK Sales Team on 0845 630 1701 and we will help you choose the right product(s) for you or source anything outside our standard range. We have 12 years experience in sourcing products for every workplace need.

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Delivery

All chairs are priced for delivery to ground floor to anywhere on the U.K Mainland. Chairs are delivered part or fully assembled and this is notified on each product as part of the specification. Desks are delivered flat packed to minimise transportation.

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Installation

Installation and delivery to other than ground floor is available at additional cost. All furniture deliveries are made by uiniformed 2-man teams and a call is made to pre-advise the customer of planned delivery date and time (either a.m. or p.m.). Installation is charged as a percentage of the order value - £0.00-£500.00 - 10 percent, £501-£5000 - 9 percent and £5001+ at 8 percent with a maximum of £1000.00, whichever is the lower.

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CAD Planning

For enquiries over 10 desks, Ergocentric provides a free CAD design and drawing service. Drawings can be produced in 2D, 3D or 3D rendered to give you a better insight to how your office will look.

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Lease Purchase

New furniture is one of the biggest investments your company can make and is an investment not only in capital terms but also in the well-being and productivity of your staff. Often finances will not stretch to buy much needed furniture.

Why should you consider using leasing? Take a look at these 5 fundamental reasons:
  1. Leasing is a means for you to pay for any capital purchase with low-cost fixed monthly rentals, which means you can budget and manage your cash flow in a more cost efficient manner.
  2. It is a way for you to manage equipment obsolescence without writing off large single sums.
  3. Leasing allows you to invest your money in other areas where you will get a higher return on the capital employed.
  4. It is the simplest route for you to bridge the gap between what you need and what you can actually afford. It means you can have tomorrow's technology today.
  5. Rentals are fully allowable against taxable income, whilst similar purchases are not.
These are just a few of the reasons why 8 out of 10 accounting firms use leasing and why 85 percent of the Times Top 100 companies use leasing.

Ergocentric in conjunction with Finance4Furniture can help you get the furniture you need to maximise you and your staff's potential whilst spreading the cost and giving the flexibility to adapt, add and reinvest when the time is right for you.

Email email@ergocentric.net to arrange for someone to call you back and firm up the details of this simple lease arrangement.

Name
Telephone Number
Email Address
Company Name
Company Address
Amount you wish to Spend

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Shipping And Handling

Delivery is FREE for all deliveries to U.K. Mainland between 08.30-17.30. Delivery charges to outside the U.K Mainland will be advised at point of order and confirmed on the order acknowledgement. For times outside our standard delivery times and for destinations other than U.K. Mainland, please email us for a quotation. The total cost is shown at the checkout prior to you confirming your transaction. All prices quoted are in UK £'s and exclude VAT which is chargeable at the standard rate.

To keep prices as low as possible, chairs and desking/storage are quoted flat packed for self assembly and dispatched by parcel carrier. All chairs come with assembly instructions and for items part assembled there is minimal assembly required. If delivery and installation is required for any product(s), the cost will be quoted at time of order and confirmed on the order acknowledgement.

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Delivery Lead-times

We will normally dispatch your order to you in 1-20 working days, depending on the item(s) and quantity ordered. Details of normal lead-times are listed against each model in the shopping section of our online shop. If you require items urgently, certain models are available on shorter lead-times which are identified as Fast Track items. Please email us for availability stating model, colour and quantity required.

Please note: Working days exclude Saturday, Sunday and Statutory UK Bank Holidays

Rest of World - We are happy to supply products to all parts of the globe. Please email email@ergocentric.net for current shipping charges & lead-times.

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Back Orders

In the event that your selected order is not available for delivery within our normal lead-times (usually no more than 20 working days) we will contact you so that you may decide to continue with the order, have a partial delivery, choose an alternative or cancel.

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Tax Charges

17.5 percent VAT is levied on all orders within the European Union.

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Product Guarantees

Seating - All chairs have a 5-year component guarantee and 2 year guarantee for fabric for standard 8 hour usage. Chair components and fabrics are guaranteed for 2 years and 1 year respectively for 24 hour usage. Desking, storage and accessories - All desking & storage items have a full 5-year guarantee.

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Pay by Cheque

Goods can be paid for by either company or personal cheque. Goods will be dispatched on receipt and clearance of the funds and are subject thereafter to the relevant product lead-times.

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